UNDERSTAND THE CONCEPT
A work request describes a need; a work order defines an authorized package of work. Planning develops scope and resources, scheduling selects a time window, and execution records what was done. Technical closeout confirms the result and captures useful history.
Keep readiness separate from permission to start. A job can have available material and labour while still waiting for an operating release or permit. Record these dependencies explicitly. Completion should capture actual time, parts used, findings and follow-up needs, with correction history when records change.
Questions to take back to your team
- Are request approval and permission to start separate?
- Which dependencies block readiness?
- Are actual materials and findings recorded at closeout?
Further reading
Explore the primary references below. Requirements and applicability depend on your organization and jurisdiction.
