UNDERSTAND THE CONCEPT
AI can help summarize records, draft text or suggest patterns for investigation. Its output can be incomplete or wrong, especially when source data is missing or ambiguous. Define which uses are acceptable and what evidence a reviewer needs.
Keep source references and a clear distinction between generated suggestions and approved records. Evaluate performance on representative tasks before expanding use. For consequential operating or safety decisions, retain the appropriate qualified review and authorization process.
Questions to take back to your team
- Can the reviewer inspect the supporting sources?
- Is generated content clearly distinguished from approved content?
- What evaluation and escalation process applies to errors?
Further reading
Explore the primary references below. Requirements and applicability depend on your organization and jurisdiction.
